Contact
Feedback and bug reports for Neko no Niwa.
The App is developed and run by KT Labs (an individual developer). We reply to messages whenever we can, but depending on the content it may take some time, or we may not be able to reply. Thank you for your understanding.
When reporting a bug, it helps a lot if you include your iPhone model, iOS version, and the steps that led to the problem. Screenshots are very welcome, too.
Common questions
- A cat I purchased hasn't appeared — Please try “Restore Cats You Welcomed Before” in the App. If that doesn't help, please contact us by email.
- My steps don't show up in the garden — In Settings, open “Connect Steps” and check that access to Health is allowed.
- How are “My Cat” photos handled? — Please see the Privacy Policy.